Dear Hat Lover
Our Covid-19 Response
In this time of uncertainty we would like to reassure you that The Hattic are doing everything we possibly can to keep everyone safe and to help slow the spread of Covid-19.
We are closely following Government advice and have introduced stringent and rigorous cleaning and hygiene procedures across the work areas.
Our online store is open as usual and we are working from home where possible. Orders are being dispatched as normal.
Unfortunately we cannot offer Monogrammed Linings on Hat Orders currently as the member of our team responsible cannot access their equipment during the Covid-19 UK lockdown period. You can however still request these on your orders but please be aware it will result in a delay until the UK restrictions are lifted.
We have tried to work out how we can make things a little easier for our customers when ordering from us, so we are extending our returns policy. Just let us know via email firstname.lastname@example.org within 7 days if you need to return your order, and then you have 90 days from the date of receipt to send back your order to us.
Our Brighton workshop is closed to customers currently. We hope to be back open soon.
We really appreciate your continued custom in these difficult times. We wish that you, your families and friends stay healthy. Hang in there, stay safe, be kind and look after one another.
Should you have any questions, please don’t hesitate to get in touch.